Use of QR Codes in Vending Machines

QR Codes are 2-dimensional barcodes that can simplify the processes that are usually complicated. Consumers are always looking for a more straightforward manner to gain access to products such as vending machines. Furthermore, QR codes have a wide range of applications. Consumers benefit from QR codes because they provide seamless, easy-to-access services. Furthermore, many customers prefer to use vending machines in congested areas because they require less human interaction.

Vending machines, as an automated machine that serves users with a variety of products such as snacks, beverages, lottery tickets, and other items, make it easy to use QR codes.

When a customer inserts a coin or bill as payment for a vending machine purchase, the machine dispenses the desired product.

The use of QR codes on vending machines simplifies work and encourages minimal human engagement. You can, for example, combine the use of QR codes with promotional offers, cashless transactions, and consumer feedback. The primary function of a vending machine is most likely to dispense products in order to satisfy customers. However, we are unaware that QR codes on vending machines provide additional services to customers.

QR Codes Used in Vending Machine Serves the Following Purposes:

1. Cashless Transaction: Usually we are supposed to insert notes or coins in the vending machine to get the machine to dispense the product. If we connect the system to a QR Code, then instead of inserting cash, people can transfer the required money to the application and then the vending machine can dispense the product.

2. Product Catalog or Product Information: Instead of choosing the products on the vending machine, an app dedicated to the vending machine can display the products and amount. All users have to do is scan the QR Code on the casing of the vending machine.

3. Feedback: You can contact customer support services using QR codes displayed on the vending machine to provide comments on the goods and the vending machine. You can even ask for more information on a new product while speaking with its representatives. Communication is, without a doubt, the most important factor in providing smooth services to customers. It's critical so that products that aren't truly on trend in the area can be reported and exchanged for other items that are required. Customer feedback is used to ensure that the vending machine's products are of high quality. Because of the seamless feedback transaction of your consumers using QR codes, as a vending machine owner, you may provide the necessary needs of your clients.

4. Deals & Promotional Offers: You can provide a QR code with receipt which provides promotional offers and discounts. They then can scan these QR codes for getting discounts on their payment or get offers with next purchase.

5. Inconvenience in Dispensing Products: QR codes can be used to contact your vending machine's customer service department. Simply scan the QR code supplied for their customer support services if you have a problem dispensing product from the vending machine or it does not provide a receipt of purchase. All you have to do is describe the issue and offer crucial contact information, and both the disgruntled customer and the operator will be notified. You won't have to stay up late to get feedback with this functionality.

6. Provides Tutorial: Many Vending machines provide QR Codes for customers which takes them to instructional videos. These videos help them in understand how to use the vending machine. You can also link the QR code to a webpage where the steps are explained.

7. Survey: You conduct a survey for a number of reasons. This could be for a variety of reasons, including learning more about clients, their product preferences, or simply collecting data. Handing out paper forms causes deforestation as well as include a link to the survey in your promotional materials. Alternatively, simply put the link on a vending machine sticker. Paper forms use a lot of paper and cost a lot of money to print. It takes time and effort to type a link into a mobile browser to fill out a survey form.

Concluding Thoughts:

QR codes for vending machine can be used for:

1.Giving Feedback

2.Giving promotional offers

3.Provides Tutorial & Instructions

4.Survey

5.Inconvenience in Dispensing Products

6.Encouraging App Downloads

FAQ

How does the vending machines use QR Codes?

Customers should have the app dedicated for the machine. They can use this to scan the QR Code on the machine. The customer is linked to the machine once the scanner identifies the QR Code. The app now shows users how much of each item in the vending machine there is.

Do we need to install a QR Code scanner in the vending machine?

No, the vending machine need not have a QR Code Scanner. You only need to print the QR Code and stick it in the machine casing.

Can we make payment by scanning QR codes in vending machine?

Yes, QR codes can be used to make payments in Vending machine instead of using cash. This facilitates cashless transactions as well as makes it easy for the people. Earlier you should have exact change while using a vending machine.

Do we need to have any special apps for using QR Codes in Vending machine?

Most of the Vending machine have specified apps which is required to make the vending machine work. These apps can be downloaded through the app store QR Codes given there.